Terms of Service

Last updated: 2 November 2026

These Terms of Service (the "Terms") are an agreement between you and Stonecast Financial LLC, an Indiana limited liability company with its registered office at 9165 Otis Ave., Suite 238, Indianapolis, IN 46216, USA ("HypeAgent", "we", "us"). HypeAgent is a brand of HypeAuditor and is operated by the same company.

The Terms cover the following, together the "Service":

  • the HypeAgent web app at agent.hypeauditor.com;
  • the HypeAgent MCP server at mcp.hypeauditor.com;
  • the HypeAgent assistant on hypeauditor.com;
  • our websites, including hypeagent.io;
  • related services.

By creating an account, connecting an AI client or using the Service, you accept these Terms and our Privacy Policy. If you accept them for a company, you confirm that you are authorised to bind it, and "you" means that company. If you have signed a separate agreement with us for the Service, that agreement takes precedence where the two conflict.

1. Definitions

  • Account: your HypeAgent account. Workspace: the space you and your team share.
  • Credits: the units the Service charges for actions (section 8).
  • Agent: an AI feature that takes actions for you, such as the Outreach Agent and Scout Agent.
  • AI Client: a third-party AI application that you connect to HypeAgent through the Model Context Protocol (MCP), such as Claude, ChatGPT or Cursor.
  • AI Output: text, scores, classifications, drafts and other results generated by AI in the Service.
  • Creator Data: information about social media creators and their audiences that the Service shows, which comes from HypeAuditor's database.
  • Your Content: everything you or your team put into the Service or create with it, including:
    • brand details;
    • creator lists, campaigns and notes;
    • prompts;
    • messages sent and received through your connected mailbox.

2. Accounts

2.1. You must be at least 18 and able to enter into a binding contract. The Service is for business and professional use.

2.2. Give accurate information and keep it up to date. Do not sign up with a disposable inbox, and do not create several accounts to get free credits again. One person may hold one account.

2.3. Keep your sign-in details, API keys and AI Client connections secure. You are responsible for everything done through your Account, including by members of your Workspace and by AI Clients you connect. If you suspect unauthorised use, tell us at once at support@hypeauditor.com.

2.4. If you sign in with your HypeAuditor account, HypeAuditor's terms continue to govern that account.

3. The Service

3.1. HypeAgent helps brands work with social media creators. It lets you:

  • find creators using HypeAuditor data;
  • contact and negotiate with creators from your own mailbox;
  • track the posts creators publish;
  • research creators and competitors in the app or through an AI Client.

3.2. We are constantly improving the Service and may add, change or remove features. If we remove a paid feature that is central to your plan, we will tell you in advance.

3.3. Features marked as beta or preview may change or stop, and are provided without any commitment.

4. AI features and agents

4.1. AI features help you make decisions. They do not make decisions for you. AI Output can be inaccurate, incomplete or outdated, and it is not professional, legal, financial or marketing advice. Review it before you rely on it or act on it. AI Output given to you may be similar to output given to others.

4.2. We use AI models from third-party providers and may change models or providers at any time.

4.3. Agents act on your instructions and within the settings you choose. You are responsible for what an Agent does for you, including:

  • the Credits it spends;
  • the messages it sends from your mailbox;
  • the terms it proposes to creators or accepts within the budget and guardrails you set.

4.4. In draft-review mode, an Agent proposes messages and you approve them. In autopilot mode, messages are sent without your review of each one. You choose the mode for each campaign and can change it at any time.

4.5. Scouts run on a schedule and spend Credits within the limits you set.

4.6. Before an action spends your HypeAuditor plan quota, such as unlocking a report or creating a market analysis, we ask you to confirm it.

5. MCP and AI Clients

5.1. You can connect HypeAgent to an AI Client that supports MCP. You authorise the connection by signing in. You can end it at any time in the AI Client or by writing to us.

5.2. AI Clients are third-party products. Our tools send their results to the AI Client, and the AI Client and its provider then handle them under their own terms and privacy policy. We do not control AI Clients and are not responsible for how they interpret, present or act on our results.

5.3. Requests made through your connection count as your use of the Service, including the Credits they spend. The AI Client decides which tools to call based on your conversation, so check what it plans to do before you approve actions.

5.4. Tool results can include content written by third parties, such as creator bios, captions, comments and emails. That content may contain text designed to manipulate AI systems. Do not let an AI Client take actions you cannot undo based on such content without checking them first.

5.5. The app and our MCP server are the only permitted ways to access the Service, including by automated means. Do not scrape the Service, get around Credit charges, rate limits or plan limits, or otherwise access it through any other channel.

6. Creator Data

6.1. Creator Data comes from HypeAuditor and from information creators publish on social networks. Much of it, such as audience demographics, audience quality and estimated prices, is estimated by models. We do not verify its accuracy or completeness. It is provided for information only.

6.2. We grant you a limited, non-exclusive, non-transferable right to use Creator Data within the Service and for your own internal influencer marketing work while your Account is active.

6.3. You must not:

  • sell, license, publish or redistribute Creator Data, or make it available as a dataset;
  • export it in bulk or copy it systematically to build a database or a competing product;
  • use it to train or fine-tune machine learning models;
  • use it to stalk, harass or discriminate against anyone, or to make decisions about employment, credit, insurance or housing.

6.4. Creator Data includes personal data. When you contact a creator or use Creator Data outside the Service, you act as an independent controller of that data. You are responsible for complying with data protection law, including GDPR, when you do so.

6.5. If a creator asks us to delete their data, we may ask you to delete any copies you hold. You agree to do so within 72 hours of our request.

7. Outreach and your mailbox

7.1. You can connect a Gmail account or another mailbox (by IMAP and SMTP). You authorise us to:

  • send the messages that you, or an Agent within your settings, create, from that mailbox and in your name;
  • read incoming messages to find replies from creators, as described in the Privacy Policy.

7.2. You are the sender of every message sent from your mailbox, and you must comply with the laws that apply to it, including anti-spam and privacy laws such as CAN-SPAM, GDPR, the ePrivacy rules and CASL. In particular, you must:

  • identify yourself and your brand honestly;
  • honour requests to stop contacting someone;
  • never use purchased, rented or scraped email lists;
  • never impersonate anyone;
  • follow your email provider's terms and sending limits.

7.3. Any agreement you reach with a creator is between you and that creator. We are not a party to it, an agent of either side, or a payment intermediary. We do not guarantee that a creator will reply, agree, publish or perform.

7.4. We may pause sending from a mailbox if we see high bounce or complaint rates, or other signs of abuse.

8. Credits, plans and payment

8.1. Credits. Many actions in the Service cost Credits, priced in the price list shown in the app under Billing and at mcp.hypeauditor.com/pricing. We may change the price list. A change applies to actions taken after it.

8.2. Credits are charged when an action runs, even if it returns fewer or less useful results than you hoped. If an action fails because of an error on our side, write to us and we will restore the Credits.

8.3. Types of Credits:

  • Plan Credits are added at the start of each billing period and do not roll over to the next one.
  • Pack Credits you buy do not expire while your Account remains open.
  • Free Credits, granted at sign-up or in a promotion, expire on the date we show you, and are used before other Credits. We may withdraw free Credits obtained in breach of these Terms.

8.4. Credits have no cash value, cannot be transferred and are not refundable, except as required by law or stated in these Terms.

8.5. If you link a HypeAuditor account, some actions are paid from that account's HypeAuditor balance under HypeAuditor's terms instead of with Credits.

8.6. Subscriptions. Plans are billed monthly or yearly in advance through our payment processor, Stripe. They renew automatically at the then-current price until you cancel. By subscribing, you authorise these recurring charges. We will tell you about a price change at least 14 days before the renewal it applies to.

8.7. Cancellation. You can cancel at any time under Billing. Cancellation takes effect at the end of the current billing period, and you keep your plan until then.

8.8. Refunds. Fees and purchased Credits are non-refundable, except as required by law or stated in these Terms.

8.9. Right of withdrawal. If you are a consumer in the EU or the UK, you have a right to withdraw from a purchase within 14 days. By using a plan or purchased Credits within that period, you ask us to provide the Service immediately. You also acknowledge that you lose your right of withdrawal to the extent the Service has been provided.

8.10. Taxes. Prices do not include taxes unless stated. Applicable VAT or sales tax is added at checkout.

8.11. Unpaid amounts. If a payment fails, we may suspend paid features until the amount is paid.

9. Acceptable use

You must not use the Service to:

  • break any law or infringe anyone's rights;
  • create or spread content that is unlawful, misleading, deceptive, discriminatory, defamatory or infringing, including with AI features or AI Output;
  • send spam or unsolicited bulk messages;
  • harm minors in any way;
  • upload malware or interfere with the Service, its security or other users;
  • reverse engineer, decompile or copy the Service, its tools or its prompts, except where the law allows;
  • test the Service's security or load without our written permission;
  • resell or share access to the Service, or build a competing product with it;
  • create several accounts, or use disposable inboxes, to get free Credits or get around limits.

We may suspend or terminate, without a refund, accounts that create several accounts or abuse free Credits.

10. Your Content

10.1. You keep all rights to Your Content. You grant us a worldwide, non-exclusive licence to host, copy, process and transmit Your Content as needed to provide and secure the Service. This includes sending it to our AI providers, and to the AI Clients and mailboxes you connect.

10.2. You confirm that you have the rights and the legal basis to provide Your Content and to have us process it.

10.3. We do not use Your Content or Google user data to train generalised AI models. We may use aggregated, de-identified data about how the Service is used to operate and improve it.

10.4. If you send us feedback or suggestions, we may use them freely.

10.5. Anyone with the link to a client report you share can view it, plus the key if it is protected. You decide who receives the link.

11. Data protection

11.1. Our Privacy Policy explains how we process personal data as a controller.

11.2. When we process personal data in Your Content on your behalf, such as your correspondence with creators, we act as your processor and our Data Processing Agreement applies. It is available on request at support@hypeauditor.com.

12. Our property

The Service, including its software, tools, design, prompts and the HypeAgent and HypeAuditor names and logos, belongs to us and our licensors. Apart from the right to use the Service under these Terms, you receive no rights to it.

13. Third-party services

The Service works with third-party services that have their own terms, such as:

  • Google and other email providers;
  • Stripe;
  • AI Clients;
  • social networks.

We are not responsible for those services. If one of them changes or limits its service, some features may stop working.

14. Suspension and termination

14.1. You can stop using the Service at any time. To delete your Account, write to support@hypeauditor.com.

14.2. We may suspend or terminate your access, with notice where practical, if:

  • you break these Terms;
  • you do not pay;
  • your use creates legal or security risk, or harms other users;
  • the law requires it.

14.3. When your Account ends, your access ends and any unused Credits are forfeited. If we end the Service for reasons that are not your fault, we will refund the unused part of any subscription fee you have prepaid.

14.4. Sections 6, 7.3, 8.4, 10, 12 and 15 to 19 survive the end of these Terms.

15. Disclaimers

THE SERVICE, CREATOR DATA AND AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE EXTENT THE LAW ALLOWS, WE MAKE NO WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THIS INCLUDES WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. WE DO NOT PROMISE THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY CAMPAIGN WILL ACHIEVE A RESULT.

16. Limitation of liability

16.1. TO THE EXTENT THE LAW ALLOWS, WE ARE NOT LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES;
  • LOST PROFITS, REVENUE, DATA OR GOODWILL;
  • THE ACTS OF CREATORS, AI CLIENTS OR OTHER THIRD PARTIES.

16.2. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) USD 100.

16.3. Nothing in these Terms limits liability that cannot be limited by law.

17. Indemnity

You will defend, indemnify and hold us harmless from any claims, damages and costs, including reasonable legal fees, arising from:

  • Your Content;
  • messages sent from your mailbox;
  • your use of Creator Data;
  • your breach of these Terms or of the law.

18. Changes to these Terms

We may update these Terms. We will tell you about material changes by email or in the app at least 14 days before they take effect, unless a change is required by law, in which case it may take effect sooner. If you keep using the Service after a change takes effect, you accept it. If you do not agree, stop using the Service and cancel your plan.

19. Governing law and disputes

19.1. These Terms are governed by the laws of the State of Indiana, USA, without regard to its conflict-of-law rules.

19.2. If a dispute arises, we will first try to resolve it in good faith for 30 days. If that fails, the dispute will be settled by arbitration administered by the American Arbitration Association under its International Expedited Procedures. There will be one arbitrator, the seat will be Indianapolis, Indiana, and the language will be English. Each party bears its own costs, and the arbitrator's fees are shared equally. Either party may ask a court for urgent injunctive relief to protect its intellectual property or confidential information.

19.3. If you are a consumer, nothing in these Terms takes away the protection of the mandatory laws of your country of residence.

20. General

20.1. These Terms and the documents they refer to are the entire agreement between you and us about the Service.

20.2. You may not transfer these Terms without our consent. We may transfer them to an affiliate or a successor.

20.3. If any part of these Terms is unenforceable, the rest remains in effect. If we do not enforce a right, we have not waived it.

20.4. We are not liable for delays or failures caused by events beyond our reasonable control.

20.5. We send notices to the email address on your Account. You can send notices to us at support@hypeauditor.com. If a translation of these Terms differs from the English version, the English version prevails.

21. Contact us

Stonecast Financial LLC, 9165 Otis Ave., Suite 238, Indianapolis, IN 46216, USA, support@hypeauditor.com.